Human Systems Engineer
About the instructor
My name is John Fallucca, and I am your instructor. For the past 20 years, I have served in the electric utility industry. I started as an apprentice, then journeyman, and now a safety professional. I have returned to school to research my question of why do people do what they do? As I pursued my graduate degree, I found the answers to my questions through the study of social psychology and human factors.
As I researched the workplace environment, I have learned, that the current practices of safety, that is, follow the safety book and you will be safe, or do it my way, or you will be punished is the wrong approach to keeping us safe. For years, the Tayloristic view of safety has closely mocked the justice system. At a glance, safety departments consist of safety officers, investigations, and punishment. The safety department has evolved into the proverbial justice system for industry. All one has to do, is watch how people behave in society, and you can quickly gain insight as to how people will behave while they are at work. You can see, that when people are not being observed, they will behave accordingly, much as people do in society. Once again, you can't keep people safe with just rules alone.
Something interesting I have observed in my studies, I found that people tend to follow their own rules, rules they have established for themselves. For example, when people engage in activities such as their hobbies, like bike riding, running, cycling, etc. they establish their own rules to live by, rules that keep them safe.
Through research, the concept of people establishing their own rules trumps all other methods of enforcement when it comes to complying with policies and procedures. People are more likely to comply with their own policies than a policy that they had little input during the development of those policies.
Participatory programs are programs that require the participation of all people affected by a process or procedure during the development. The participatory process is iterative, during improvement or restructuring of processes, the group will be working with to complete a task will continually be improved, reassuring resilience in the program. Their participation is required in developing an effective safety program, and most notably, their involvement is necessary to build a resilient safety program.
With this training, you will understand the constructs that become decisions and actions. You will understand how a person's environment greatly influences their decisions. After completing the sections, you will understand why people behave the way they do while in a group setting. You will understand the needs of humans and influence those needs to motivate your workforce. You will become a master at predicting most human actions by interpreting their environment and listening to their discussions. People are very predictable, and with the new skills you acquire from these courses, you will learn how to motivate some of the most challenging employees.
Thank you, and I am sure you will have great fun learning; I hope you will enjoy these new skills as I had learning them.
John J Fallucca
Co-Founder\United Safety Technologies LLC
If you have any questions please feel free to contact me at the following: